They were brilliant at their job, so someone promoted them. Then left them to figure out the people stuff alone. I help them stop winging it — and start leading with clarity, communication and confidence.
20
YEARS OF EXPERIENCE
3
levels of support programmes
14
training workshops
12
months of support
Why this matters
How I think about it
After 20 years working with managers, I’ve noticed something consistent.
When things feel off, it usually comes down to one of three things:
Clarity. Communication. Confidence.
And those things wobble in three directions – with themselves, with their team, and with the wider organisation.
That’s the People Spark 3C’s. A simple framework. Surprisingly revealing when you hold it up against what’s actually going on.
It’s not a magic formula. But it is a useful lens – and it tends to show very quickly where the friction is coming from.
